Expert solutions by CallCentex
CUSTOMER CARE
TECHNICAL SUPPORT
CUSTOMER CARE
Customer care is more than a service, it is a mindset embodied in each customer interaction.
CHAT SUPPORT
TECHNICAL SUPPORT
CUSTOMER CARE
Easy-to-use powerful live chat support applications that deliver instant messaging technology to your customers’ fingertips.
TECHNICAL SUPPORT
TECHNICAL SUPPORT
TECHNICAL SUPPORT
Brand Care support after the sale is as important to keeping a customer as the sale itself.
LOYALTY PROGRAMS
OUTBOUND SERVICES
TECHNICAL SUPPORT
Keeping a customer is always less expensive than finding a new one. Your customer loyalty program can…
Managed CRM
OUTBOUND SERVICES
OUTBOUND SERVICES
Our award-winning Palettech CRM software enables rapid deployment, scripting, high volume database access …
OUTBOUND SERVICES
OUTBOUND SERVICES
OUTBOUND SERVICES
Our outbound services staffed by seasoned Brand Care Specialists include lead generation, prospect qualification and more.
SOCIAL MEDIA SUPPORT
SOCIAL MEDIA SUPPORT
Our social media experts facilitate brand-affirming customer interactions and provide crucial insights about your business.
FULFILLMENT AND 3PL
SOCIAL MEDIA SUPPORT
Brand Care from initial customer contact until the moment your product is in their hands.
EMAIL RESPONSE
Email is still an important touchpoint in the customer life cycle. Cost effective and versatile.
SALES, CROSS-SELL, UPSELL
INTERACTIVE VOICE RESPONSE
We use our proven experience to effectively cross-sell and up-sell your products and service
ORDER MANAGEMENT
INTERACTIVE VOICE RESPONSE
INTERACTIVE VOICE RESPONSE
We understand the importance of a seamless order management process.
INTERACTIVE VOICE RESPONSE
INTERACTIVE VOICE RESPONSE
INTERACTIVE VOICE RESPONSE
User-friendly IVR experiences that work for your customers.